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General Manager

  • Job Location

    Grafham Water Park, Huntingdon, Cambridgeshire

  • Start date

    Interviews ASAP

  • Duration

    Permanent

  • Job Benefits

    Circa £35,000 per annum, dependent on skills & experience




Description

Do you have experience of working in Leisure management? Are you commercially focused with experience of managing budgets and delivering high standards of customer service?  We are looking for a General Manager to join the team here at Grafham Water. 

In this key role you’ll manage all day-to-day aspects of park operations ensuring all teams within the park work to common objectives and maximise visitor enjoyment by maintaining excellent standards of service, facility, interpretation, site presentation and promotion. You’ll be commercially focused and Implement and maintain processes to achieve operational efficiency and develop opportunity for increasing visitor numbers and income generation. 

Grafham is one of Anglian Water’s reservoirs and provides clean water to the surrounding area. The western end features a 280 acre nature reserve. As well as being a haven for wildlife, Grafham Water is a magnet for day visitors and offers a huge range of activities from an inland beach, Aquapark and Laser tag to cycling, fishing, and walking. Two cafes serve our 300,000 visitors 364 days of the year. Joining us on a permanent basis you will manage all day-to-day aspects of the operations at Grafham Water Park, located a few miles from Huntingdon/St Neots in Cambridgeshire. 

As a General Manager you’ll; 

  •  Ensure your team, including; Retail, Catering, Activity, Lifeguards and Ranger Services, within the Water Park work to common objectives 
  • Carry out training and development, recruitment and manage performance 
  • Maximise visitor enjoyment by maintaining excellent standards of service and site presentation 
  • Monitor the condition of park buildings and infrastructure and prepare an annual capital maintenance program to improve and maintain safety, security and condition 
  • Implement and maintain processes to achieve operational efficiency 
  • Develop opportunities to increase visitor numbers and generate income. 
  • Meet the needs of our visitors while maintaining the SSSI status of the site.  

Why Anglian Water? 

We provide fantastic water parks for people and wildlife, receiving over 2 million visitors a year and covering over 4,428 hectares of parkland, woodland, nature reserves and water, most of which centres around our seven waterparks - Rutland, Grafham, Alton, Pitsford Water, Ravensthorpe, Hollowell and Taverham Mill. 

Our waterparks are a wonderful resource for the public, offering people of all ages and abilities the chance to spend time outdoors, enjoying a variety of pursuits - from fishing and sailing to walking, cycling, wildlife watching and more. 

We take pride in our ‘One Park, One Team, One Experience’ approach, which sees us provide high quality visitor attractions, and we’re proud Anglian Water has been voted best overall in the prestigious Glassdoor ‘Best places to Work’ list for 2018. 

In 2015 and 2021 we were awarded the Queen’s Award for Enterprise in recognition of the significant contribution we have made in setting new national standards for sustainability, and for embedding sustainability throughout our operations. 

  

Requirements

What does it take to be a General Manager? 

  • Diploma or higher qualification ideally in leisure, amenity, and business discipline 
  • Experience working in Parks or Leisure management or similar related area 
  • Experience of managing budgets and implementing and monitoring financial controls  
  • Experience in delivering high standards of customer service 
  • Ideally industry qualifications in customer service and visitor safety 
  • There will be some travel involved around the area we serve, you’ll have access to company vehicles whilst in the Park, therefore you’ll need a full driving licence. If successful in your application, the status of your driving licence will be checked. 

About us

Join us, make a difference

Become a part of Anglian Water’s future and join us on our journey as we do the right thing, by building trust and bringing environmental and social prosperity to the region. 

We believe that

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Copyright ©2006 - 2022. 247 Media Ltd.